Before any troubleshooting takes place, you may need to determine a user’s operating system, browser and browser version. If the user does not know these details with certainty, you can easily discover the information using the website AboutMyBrowser.com.
Instructions for the User:
- Open your browser.,
- Navigate to www.aboutmybrowser.com
- The website will list details about the patron’s PC. You are interested in the OS Type, Browser and Browser Version rows.
Sharing The Results:
Users can email you a link to their entire report by using the ‘Share Your Browser Info’ summary. The report’s unique URL is available on the top of the page: